Track your order

Or use the link in your shipping email The confirmation we sent when it shipped has the courier's tracking page one click away.

Waiting on a preorder? Preorders are not orders yet, so they do not appear here. Their status is on the preorder updates page. Track it in the Shop app Push notifications for every parcel, from any store.

Common questions

It says shipped but the tracking hasn't moved

A parcel that has not scanned for two days is usually a missed scan, not a lost parcel — it turns up at the next hub. If it is three working days with no movement, message us with the order number and we will chase the courier.

It says delivered but I don't have it

Check with neighbours, the building's reception and anyone else at your address first — couriers often hand parcels to whoever answers. If it is still missing after that, tell us the same day; we open a claim with the courier and send a replacement or refund once it is confirmed.

How long does delivery take?

Metro cities usually see parcels in two to four working days; the rest of India in four to seven. Preorders ship when the batch lands, and their dates are on the preorder updates page rather than here.

Can I change the address after ordering?

Yes, until it ships. Message us with the order number and the new address. Once the courier has it, the address can only be changed by them, and not every courier allows it.